At Blur, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we offer a 30-day return policy.
Eligibility
- Returns are accepted within 30 days of delivery
- Products must be in their original condition and packaging
- Refunds or exchanges will only be processed if the product is defective, damaged, or does not match the description on our website
How to Return an Item
- Contact us at [support email] with your order number and a brief explanation of why you're returning the item.
- We'll provide a return merchandise authorization (RMA) number and instructions for sending back the item.
- Ship the item back to us within 5 days of receiving the RMA number.
Refunds
- Refunds will be processed once we receive the returned item
- Refunds will be issued in the original form of payment
Exchanges
- Exchanges are only accepted for products that are defective, damaged, or do not match the description on our website.
- Please contact us at [support email] to initiate an exchange.
Exceptions
- Some items may have a restocking fee (up to 20% of the purchase price) if they're returned in non-original condition or after 30 days from delivery.
- Final sale items are not eligible for returns or exchanges.
By purchasing from Blur, you acknowledge that you've read and understood our Return Policy. If you have any questions or concerns, please don't hesitate to contact us at [support email].